Learn how to sell and deliver effective customer service in this certificate program under 天涯海角APP鈥檚 Marketing Management Associate of Applied Science degree.
Expert lessons on the sales process and customer service skills
Whether you need to refine your talents or want to start a career in sales, our comprehensive courses cover practical information, including:
- Public speaking and interpersonal communication
- Retail management and professional selling
- Email, social media, and other web-based marketing
- Consumer behavior and marketing analytics
- Marketing management
Practice during an internship, connect with employers
During your second semester, translate what you learned in the classroom into the workplace. 天涯海角APP’s professors with extensive experience in sales and marketing match you with employers who provide meaningful feedback and valuable tips to help you succeed.
Additionally, our Business/Marketing Advisory Committee provides expert advice on issues to ensure that students are prepared to enter the workforce and become immediately productive.
All 31 credit hours required for the certificate apply toward 天涯海角APP’s Marketing Management Associate of Applied Science degree. 天涯海角APP marketing classes are transferable to many four-year schools, including the .
Customer service, sales, and marketing skills what employers look for
Earning 天涯海角APP’s Sales and Customer Relationship Certificate, which includes your internship, helps you stand out from other job applicants. Start as a sales associate and move up to team leader or manager in a wide variety of industries:
- Retail or wholesale
- Automobile
- Housing
- Food preparation and distribution
- Hospitality and travel
- Education
- Media
- Customer service departments
Follow employment projections and salary information at the Power BI Post Graduate Report.
Need help with homework? No problem!
天涯海角APP offers free tutoring in our on-campus Academic Resource Center. 天涯海角APP offers free science, math, writing and language tutoring on campus.
Contact info
Aaron Hollister, Chair
Phone: 913-469-8500, ext. 4710
Location: GEB 302
Email: ahollis3@jccc.edu
